Remote Travel Concierge & Booking Support

Rudybtravel; Tulsa (OK); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Travel perks

Professional growth

Training & support

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout every stage of their travel journey. In this client-facing role, you will be a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences, all within a 100% remote environment.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience (travel, hospitality, or service-related experience preferred).
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new systems and booking platforms.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns with empathy, professionalism, and solution-oriented thinking
• Maintain accurate documentation and update booking systems as required

Skills

Communication skills

Customer service experience

Organizational skills

Tech-savvy

Reliability

Passion for travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout every stage of their travel journey. In this client-facing role, you will be a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences, all within a 100% remote environment.