Remote Travel Concierge — Flexible Hours

Effortless travel solutions ETS; Colorado; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel perks

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and providing information about travel and agency policies. Ideal candidates should possess excellent communication skills, strong customer service experience, and a passion for travel. This position allows for 100% remote work with flexible scheduling and benefits including travel perks and ongoing training opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Verbal communication

Written communication

Customer service experience

Attention to detail

Problem-solving skills

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and providing information about travel and agency policies. Ideal candidates should possess excellent communication skills, strong customer service experience, and a passion for travel. This position allows for 100% remote work with flexible scheduling and benefits including travel perks and ongoing training opportunities.