Remote Travel Concierge and Support Specialist

Kopp Travels; Phoenix (AZ); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A leading travel agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and ensuring client satisfaction. Ideal candidates will possess excellent communication skills, prior customer service experience, and a passion for travel. This role offers 100% remote work with flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Passion for travel

Job description

A leading travel agency is looking for a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and ensuring client satisfaction. Ideal candidates will possess excellent communication skills, prior customer service experience, and a passion for travel. This role offers 100% remote work with flexible scheduling, travel perks, and opportunities for growth within the agency.