Remote Travel Concierge: Bookings, Support & Perks

Inspired; Athens (AL); Remote; USD 40,000 - 62,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training and support

Job summary

A travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. Your role will involve responding to inquiries, helping with bookings, and ensuring customer satisfaction. You should have excellent communication skills and prior customer service experience. This position offers 100% remote work, flexible scheduling, and opportunities for growth within the agency alongside travel perks and industry discounts.

Qualifications

• Excellent verbal and written communication skills essential for customer interaction.
• Strong customer service experience, preferably in travel or hospitality.
• Proactive attitude with high attention to detail required.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Proactive and detail-oriented

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. Your role will involve responding to inquiries, helping with bookings, and ensuring customer satisfaction. You should have excellent communication skills and prior customer service experience. This position offers 100% remote work, flexible scheduling, and opportunities for growth within the agency alongside travel perks and industry discounts.