Remote Travel Concierge — Flexible Hours & Benefits

Kim Luxe Travel; Austin (TX); Remote; USD 38,000 - 50,000; Full time

Benefits offered by this job

Access to travel benefits

Exclusive industry discounts

Career growth opportunities

Collaborative team culture

Job summary

A dynamic travel agency is seeking a Travel Customer Service professional to support clients throughout their travel experiences. The role requires strong communication skills and a customer-first mindset. Responsibilities include managing bookings, resolving issues, and providing accurate travel information. This position is fully remote with flexible hours, offering training, ongoing support, and opportunities for career growth. Ideal candidates should be organized, tech-savvy, and passionate about travel.

Qualifications

• Strong communication skills with a customer-first mindset.
• Experience in customer service, especially in travel or hospitality.
• Well-organized and reliable, able to handle multiple requests.

Responsibilities

• Communicate with clients through various platforms to provide support.
• Manage booking updates, cancellations, and special requests.
• Proactively check in with clients to ensure satisfaction.

Skills

Customer communication

Problem-solving

Tech-savvy

Multi-tasking

Job description

A dynamic travel agency is seeking a Travel Customer Service professional to support clients throughout their travel experiences. The role requires strong communication skills and a customer-first mindset. Responsibilities include managing bookings, resolving issues, and providing accurate travel information. This position is fully remote with flexible hours, offering training, ongoing support, and opportunities for career growth. Ideal candidates should be organized, tech-savvy, and passionate about travel.