Remote Travel Concierge: Expert Reservations & Destinations

Excitingtravelnow; Fort Wayne (IN); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Travel discounts & perks

Ongoing training & growth

Supportive travel community

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients from planning through safe return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in Illinois with national reach, the role offers remote work from anywhere, exclusive travel perks, and ongoing team support for professional growth.

Qualifications

• Strong written and verbal communication.
• Background in customer service, preferably travel/tourism/hospitality.
• High attention to detail and proactive mindset.
• Comfort learning new booking systems and tools.

Responsibilities

• Respond to client inquiries across email, phone, and messaging.
• Assist with bookings, modifications, cancellations, and special requests.
• Provide current information on destinations, docs, and agency processes.
• Follow up to confirm plans and collect feedback after trips.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication

Customer service background

Detail-oriented

Tech-savvy

Passion for travel

Tools

Booking platforms

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients from planning through safe return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in Illinois with national reach, the role offers remote work from anywhere, exclusive travel perks, and ongoing team support for professional growth.