Remote Travel Concierge & Reservations Expert

Excitingtravelnow; Indianapolis (IN); Remote; USD 22,041 - 33,062; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Remote work flexibility

Professional growth / training

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through every step of their journeys, from planning to return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in Illinois, the agency emphasizes personalized, high‑quality service to travelers nationwide and offers remote work with flexible hours and access to exclusive industry discounts.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, ideally travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Able to learn new systems and booking tools quickly.

Responsibilities

• Answer client inquiries across email, phone, and messaging in a timely, professional manner.
• Assist clients with bookings, modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback after trips.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Reservations Specialist to guide clients through every step of their journeys, from planning to return home. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

Based in Illinois, the agency emphasizes personalized, high‑quality service to travelers nationwide and offers remote work with flexible hours and access to exclusive industry discounts.