Remote Travel Concierge & Booking Specialist

Excitingtravelnow; Kansas City (KS); À distance; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Exclusive travel perks

Résumé du poste

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients through their journey, from planning to return home, ensuring a seamless, stress-free experience. You will respond to inquiries, assist with bookings and changes, and provide up-to-date information on destinations and documentation.

This remote role offers flexible hours and access to exclusive travel perks.

Qualifications

• Experience in customer service, preferably travel, tourism, or hospitality.
• Strong written and verbal communication skills.
• Detail-oriented with proactive mindset.
• Able to learn new travel booking systems quickly.
• Passion for helping travelers create memorable experiences.

Responsabilités

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Assist with bookings, modifications, cancellations, and special travel requests.
• Provide up-to-date information on destinations, documents, and agency processes.
• Follow up to confirm plans and collect feedback after trips.
• Handle concerns with empathy to ensure client satisfaction.
• Operate remotely with flexible hours to fit different schedules.
• Access exclusive travel perks and industry discounts.

Connaissances

Excellent communication

Customer service

Attention to detail

Proactive mindset

Booking tools

Outils

Booking tools

Description du poste

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients through their journey, from planning to return home, ensuring a seamless, stress-free experience. You will respond to inquiries, assist with bookings and changes, and provide up-to-date information on destinations and documentation.

This remote role offers flexible hours and access to exclusive travel perks.