Remote Travel Concierge | Exclusive Perks & Growth

Excitingtravelnow; Savannah (GA); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks and discounts

Job summary

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients from trip planning to safe return home. You will assist with travel arrangements, answer questions, manage updates and resolve challenges with professionalism and care.

You’ll respond to client inquiries across email, phone and messaging, support modifications and cancellations, and provide current information on destinations and required documents.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, preferably travel, tourism or hospitality.
• High attention to detail and proactive mindset.
• Able to learn new systems and booking tools quickly.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Communication

Customer Service

Travel Knowledge

Tech Savvy

Tools

Booking systems

Job description

Exciting Travel Now Travel Agency USA in Illinois is seeking a Remote Travel Reservations Specialist to guide clients from trip planning to safe return home. You will assist with travel arrangements, answer questions, manage updates and resolve challenges with professionalism and care.

You’ll respond to client inquiries across email, phone and messaging, support modifications and cancellations, and provide current information on destinations and required documents.