Remote Travel Concierge – Entry Level

Yates Travel; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote work

Entry-level friendly

Travel discounts

Competitive commission

Job summary

Yates Travel is seeking an entry-level Travel Customer Support specialist to help clients explore destinations, book options, and review travel documents. This fully remote role offers flexible scheduling and the opportunity to learn the travel industry while supporting customers via phone, email, and chat.

No prior experience is required; the role emphasizes enthusiasm, curiosity, and a willingness to learn in a dynamic, travel-loving team.

Qualifications

• Positive, energetic, people-first attitude.
• Strong communication skills with a friendly, professional tone.
• Basic computer skills and willingness to learn new tools.
• Solid organization and attention to detail.
• Genuine interest in travel and helping others.

Responsibilities

• Deliver warm, dependable customer support through phone, email, and messaging.
• Help clients explore and secure travel options including cruises, resorts, flights, and vacation packages.
• Review itineraries, payment details, and travel documents with customers.
• Research destinations, promotions, and travel options tailored to each client.
• Assist with simple booking or account-related issues.
• Maintain clear communication and consistent follow-up throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

People-first attitude

Strong communication

Basic computer skills

Attention to detail

Interest in travel

No experience required

Job description

Yates Travel is seeking an entry-level Travel Customer Support specialist to help clients explore destinations, book options, and review travel documents. This fully remote role offers flexible scheduling and the opportunity to learn the travel industry while supporting customers via phone, email, and chat.

No prior experience is required; the role emphasizes enthusiasm, curiosity, and a willingness to learn in a dynamic, travel-loving team.