Remote Travel Sales & Client Support Specialist

Yates Travel; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Fully remote work

Entry-level friendly

Travel discounts

Commission structure

Job summary

Yates Travel is seeking an entry‑level Travel Support Specialist who thrives on talking with people about destinations and experiences. This fully remote role welcomes enthusiastic beginners and offers flexible scheduling while you learn the travel business.

In this position you’ll help clients explore options, review details, and assist with simple bookings, using travel platforms and customer service best practices. Join a friendly, travel‑minded team and grow with us.

Qualifications

• No prior experience required; enthusiasm and willingness to learn are valued.
• Strong communication skills and a friendly, professional tone.
• Basic computer skills and comfort learning new tools.
• Solid organization and attention to detail.
• A genuine interest in travel and helping others.

Responsibilities

• Deliver warm, dependable customer support through phone, email, and messaging.
• Help clients explore and secure travel options including cruises, resorts, flights, and vacation packages.
• Review itineraries, payment details, and travel documents with customers.
• Research destinations, promotions, and travel options tailored to each client.
• Assist with simple booking or account‑related issues.
• Maintain clear communication and consistent follow‑up throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

Positive attitude

Communication skills

Computer skills

Organizational skills

Interest in travel

Job description

Yates Travel is seeking an entry‑level Travel Support Specialist who thrives on talking with people about destinations and experiences. This fully remote role welcomes enthusiastic beginners and offers flexible scheduling while you learn the travel business.

In this position you’ll help clients explore options, review details, and assist with simple bookings, using travel platforms and customer service best practices. Join a friendly, travel‑minded team and grow with us.