Remote Travel Concierge – Entry Level, Flexible Hours

Yates Travel; Katy (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Fully remote

Entry-level friendly

Travel discounts

Competitive commission structure

Job summary

Yates Travel is seeking an entry-level Travel Support Specialist who loves talking with people about destinations and experiences. You can work remotely from anywhere with a reliable internet connection, no prior experience required—enthusiasm and a willingness to learn matter most.

You’ll handle customer inquiries via phone, email, and messaging, help clients explore options from cruises to flights and vacation packages, and keep itineraries and documents in order while following up as needed.

Qualifications

• No prior experience required; enthusiasm and curiosity matter.
• Excellent communication and friendly professional demeanor.
• Comfort with basic computer tasks and learning new tools.
• Strong organizational skills and attention to detail.

Responsibilities

• Deliver warm, dependable customer support through phone, email, and messaging
• Help clients explore and secure travel options including cruises, resorts, flights, and vacation packages
• Review itineraries, payment details, and travel documents with customers
• Research destinations, promotions, and travel options tailored to each client
• Assist with simple booking or account-related issues
• Maintain clear communication and consistent follow-up throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Skills

People-first attitude

Strong communication skills

Basic computer skills

Attention to detail

Interest in travel

Job description

Yates Travel is seeking an entry-level Travel Support Specialist who loves talking with people about destinations and experiences. You can work remotely from anywhere with a reliable internet connection, no prior experience required—enthusiasm and a willingness to learn matter most.

You’ll handle customer inquiries via phone, email, and messaging, help clients explore options from cruises to flights and vacation packages, and keep itineraries and documents in order while following up as needed.