Remote Travel Concierge & Loyalty Advocate

Yates Travel; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Entry-level friendly

Travel discounts

Competitive commission structure

Job summary

Yates Travel is seeking an entry‑level travel support specialist who enjoys talking with people, exploring destinations, and helping clients build memorable trips. This role is fully remote, offers flexible scheduling, and requires no prior experience—just enthusiasm, curiosity, and a desire to learn.

You will answer questions via phone, email, and messaging, help customers explore options from cruises to flights, review itineraries, and assist with simple bookings while staying organized and

Qualifications

• No prior experience required.
• Strong communication and a friendly, professional tone.
• Genuine interest in travel and helping others.
• Willingness to learn and adapt.

Responsibilities

• Deliver warm customer support by phone, email, and messaging.
• Help clients explore travel options including cruises, resorts, flights, and packages.
• Review itineraries, payments, and travel documents with customers.
• Research destinations, promotions, and travel options tailored to each client.
• Assist with simple bookings or account-related issues.
• Maintain clear communication and follow-up throughout the planning process.
• Use travel platforms and booking tools and apply customer service best practices.

Skills

Positive attitude

Communication skills

Basic computer skills

Organization

Interest in travel

No experience required

Tools

Booking platforms

Customer service tools

Job description

Yates Travel is seeking an entry‑level travel support specialist who enjoys talking with people, exploring destinations, and helping clients build memorable trips. This role is fully remote, offers flexible scheduling, and requires no prior experience—just enthusiasm, curiosity, and a desire to learn.

You will answer questions via phone, email, and messaging, help customers explore options from cruises to flights, review itineraries, and assist with simple bookings while staying organized and