Remote Travel Concierge & Client Experience Pro

Yates Travel

New Orleans (LA)

On-site

USD 30,000 - 46,000

Full time

4 days ago

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Benefits offered by this job

Fully remote

Entry-level friendly

Travel discounts

Commission opportunities

Job summary

Yates Travel is seeking an entry-level travel support specialist who thrives on talking with people about destinations and experiences. This fully remote role lets you work from home, a cafe, or while traveling, with no prior experience required.

You’ll help clients explore options, review details, and process simple bookings, while learning the travel industry and building relationships with customers. Join a friendly, travel-loving team that values enthusiasm, curiosity, and a proactive

Qualifications

Entry-level role with no prior experience required.
Positive, energetic attitude focused on helping others.
Excellent communication and eagerness to learn.

Responsibilities

Deliver warm, dependable customer support through phone, email, and messaging.
Help clients explore and secure travel options including cruises, resorts, flights, and vacation packages.
Review itineraries, payment details, and travel documents with customers.
Research destinations, promotions, and travel options tailored to each client.
Assist with simple booking or account-related issues.
Maintain clear communication and consistent follow-up throughout the planning process.
Use travel platforms, booking tools, and customer service best practices.