Remote Travel Concierge - Entry-Level Client Experience

Yates Travel; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fully remote work with flexible sched.

Entry-level friendly

Travel discounts & industry perks

Competitive commission structure

Job summary

Yates Travel seeks an entry-level, travel-loving support specialist who thrives on helping clients plan unforgettable trips. You will handle inquiries by phone, email, and messaging, review itineraries and documents, and assist with simple bookings.

No prior travel experience is required; you just need a positive attitude and curiosity to learn about cruises, flights, and vacation packages. This fully remote role offers flexible scheduling from home or anywhere with internet, opportunities to

Qualifications

• No prior travel industry experience is required; you just need a positive attitude and curiosity to learn about cruises, flights, and vacation packages.
• You will need to communicate clearly and stay organized while reviewing itineraries and documents.
• Ability to use travel platforms and basic computer tools will help you succeed.
• A genuine interest in helping others and planning memorable trips is essential.

Responsibilities

• Deliver warm, dependable customer support through phone, email, and messaging
• Help clients explore and secure travel options including cruises, resorts, flights, and vacation packages
• Review itineraries, payment details, and travel documents with customers
• Research destinations, promotions, and travel options tailored to each client
• Assist with simple booking or account-related issues
• Maintain clear communication and consistent follow-up throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Skills

People-first attitude

Strong communication

Organizational skills

Tech-savvy

Attention to detail

Curiosity about travel

Job description

Yates Travel seeks an entry-level, travel-loving support specialist who thrives on helping clients plan unforgettable trips. You will handle inquiries by phone, email, and messaging, review itineraries and documents, and assist with simple bookings.

No prior travel experience is required; you just need a positive attitude and curiosity to learn about cruises, flights, and vacation packages. This fully remote role offers flexible scheduling from home or anywhere with internet, opportunities to