Entry-Level Remote Travel Concierge & Client Success

Yates Travel

Memphis (TN)

On-site

USD 32,000 - 42,000

Full time

4 days ago

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Benefits offered by this job

Fully remote work

Entry-level friendly

Travel discounts

Commission opportunities

Job summary

Yates Travel is seeking an entry-level Travel Support Specialist in the United States who loves talking about destinations and helping people plan trips. This role offers the flexibility to work remotely from home or anywhere with a reliable internet connection, no prior experience required, and a chance to learn on the job.

You will handle customer inquiries by phone, email, and messaging, help clients explore travel options, review itineraries and documents, and assist with simple bookings

Qualifications

Entry-level friendly role; no experience required.
Strong communication with a friendly, professional tone.
Enthusiasm for travel and helping others; willingness to learn.

Responsibilities

Deliver warm customer support via phone, email, and messaging.
Help clients explore and secure travel options including cruises, resorts, flights, and vacation packages.
Review itineraries, payments, and travel documents with customers.
Research destinations, promotions, and travel options tailored to each client.
Assist with simple bookings or account-related issues.
Maintain clear communication and follow-up throughout the planning process.

Skills

Communication skills

Positive attitude

Organizational skills

Interest in travel

Tools

Travel booking tools

Job description

You will handle customer inquiries by phone, email, and messaging, help clients explore travel options, review itineraries and documents, and assist with simple bookings

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