Remote Travel Concierge & Customer Service Pro

Departuretravels; Bend (OR); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Remote position

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Customer Service Travel Advisor to support clients through every stage of their journey. This remote role emphasizes clear communication, meticulous organization, and a passion for travel planning.

As a Lead Travel Agent / Travel Assistant, you will respond to inquiries, coordinate itineraries, confirm details, and ensure travelers have a stress-free experience from quote to post-trip follow-up. Flexible schedule and work-from-anywhere setup offered.

Responsibilities

• Guide clients through every stage of the travel planning process
• Assist with trip inquiries, destination information, and travel options
• Provide professional and timely communication throughout the booking experience
• Follow up with clients to confirm travel plans and ensure satisfaction
• Gather post-trip feedback to help improve the client experience

Skills

Customer service

Communication

Organization

Travel planning

Job description

Departure Travel is seeking a Customer Service Travel Advisor to support clients through every stage of their journey. This remote role emphasizes clear communication, meticulous organization, and a passion for travel planning.

As a Lead Travel Agent / Travel Assistant, you will respond to inquiries, coordinate itineraries, confirm details, and ensure travelers have a stress-free experience from quote to post-trip follow-up. Flexible schedule and work-from-anywhere setup offered.