Remote Travel Concierge: Craft Dream Journeys & Perks

Hjbtravels; Warwick (RI); Remote; USD 38,000 - 62,000; Full time

Benefits offered by this job

Remote work flexibility

Exclusive travel perks

Industry discounts

Job summary

HJB Travels Agency USA is seeking a Remote Travel Specialist to guide clients from planning to safe return, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

The role emphasizes flexible, remote hours, exclusive travel perks, and ongoing training to support your growth within a passionate community focused on creating memories through travel.

Qualifications

• Excellent written and verbal communication.
• Background in customer service, ideally travel or hospitality.
• Strong attention to detail and proactive mindset.

Responsibilities

• Respond to client inquiries via email, phone, and messaging promptly.
• Assist with booking modifications, cancellations, and special travel requests.
• Provide up-to-date information on destinations and agency processes.
• Follow up to confirm plans and gather post-trip feedback.
• Address client concerns with empathy and efficiency.
• Support remote work with flexible hours.
• Access exclusive travel perks and industry discounts.
• Participate in ongoing training and team support.

Skills

Communication skills

Customer service

Attention to detail

Tech proficiency

Travel industry knowledge

Job description

HJB Travels Agency USA is seeking a Remote Travel Specialist to guide clients from planning to safe return, ensuring a seamless and stress-free experience. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism.

The role emphasizes flexible, remote hours, exclusive travel perks, and ongoing training to support your growth within a passionate community focused on creating memories through travel.