Remote Travel Concierge — Personalize Journeys & Discounts

Hjbtravels; Tempe (AZ); Remote; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Exclusive travel perks

Industry discounts

Remote work flexibility

Professional growth training

Zusammenfassung

HJB Travels Agency USA, based in Massachusetts, is seeking a Remote Travel Specialist to guide clients through every stage of their journey. You will arrange travel, answer questions, and resolve challenges with professionalism from a location of your choosing.

Join a team that delivers personalized service to travelers nationwide, with remote flexibility, industry discounts, and ongoing professional growth opportunities.

Qualifikationen

• Excellent written and verbal communication.
• Background in customer service, travel, tourism, or hospitality.
• High attention to detail, organized, proactive.
• Tech-savvy and quick to learn new systems.
• Genuine enthusiasm for travel and helping others create memories.

Aufgaben

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Kenntnisse

Communication skills

Customer service

Travel knowledge

Tech-savvy

Organizational skills

Tools

Booking systems

CRM software

Jobbeschreibung

HJB Travels Agency USA, based in Massachusetts, is seeking a Remote Travel Specialist to guide clients through every stage of their journey. You will arrange travel, answer questions, and resolve challenges with professionalism from a location of your choosing.

Join a team that delivers personalized service to travelers nationwide, with remote flexibility, industry discounts, and ongoing professional growth opportunities.