Remote Travel Concierge — Personalize Journeys & Discounts

Hjbtravels

Tempe (AZ)

Remote

USD 42,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Exclusive travel perks

Industry discounts

Remote work flexibility

Professional growth training

Job summary

HJB Travels Agency USA, based in Massachusetts, is seeking a Remote Travel Specialist to guide clients through every stage of their journey. You will arrange travel, answer questions, and resolve challenges with professionalism from a location of your choosing.

Join a team that delivers personalized service to travelers nationwide, with remote flexibility, industry discounts, and ongoing professional growth opportunities.

Qualifications

Excellent written and verbal communication.
Background in customer service, travel, tourism, or hospitality.
High attention to detail, organized, proactive.
Tech-savvy and quick to learn new systems.
Genuine enthusiasm for travel and helping others create memories.

Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post-trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service

Travel knowledge

Tech-savvy

Organizational skills

Tools

Booking systems

CRM software

Job description

Join a team that delivers personalized service to travelers nationwide, with remote flexibility, industry discounts, and ongoing professional growth opportunities.

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