Remote Travel Concierge: Plan, Book & Delight Clients

Hjbtravels; Gary (IN); Remote; USD 42.000 - 62.000; Vollzeit

Benefits dieser Stelle

Exclusive travel perks

Industry discounts

Ongoing training

Zusammenfassung

HJB Travels Agency USA is seeking a Remote Travel Specialist to guide clients from planning to safe return, ensuring a seamless, stress‑free journey.

You will respond to inquiries, assist with bookings and changes, and provide current information on destinations and required documents through a dedicated team.

Join a passionate travel community offering exclusive perks, ongoing training, and flexible hours that fit your lifestyle while delivering personalized, high‑quality service nationwide.

Qualifikationen

• Excellent written and verbal communication.
• Background in travel, tourism, or hospitality.
• Strong organizational skills and proactive mindset.
• Tech-savvy and quick to learn booking tools.

Aufgaben

• Respond to client inquiries in a timely and professional manner across channels.
• Support clients with booking modifications, cancellations, and special requests.
• Provide current information on destinations, travel documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure satisfaction.
• Promote remote work flexibility and participate in ongoing training.

Kenntnisse

Excellent communication

Customer service experience

Attention to detail

Tech literacy

Passion for travel

Jobbeschreibung

HJB Travels Agency USA is seeking a Remote Travel Specialist to guide clients from planning to safe return, ensuring a seamless, stress‑free journey.

You will respond to inquiries, assist with bookings and changes, and provide current information on destinations and required documents through a dedicated team.

Join a passionate travel community offering exclusive perks, ongoing training, and flexible hours that fit your lifestyle while delivering personalized, high‑quality service nationwide.