Remote Travel Concierge & Client Services Coordinator

Next Stop Travel; Augusta (GA); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Access to training

Ongoing support

Job summary

Next Stop Travel is a remote-based organization that provides structured planning and coordination services to a broad client base. We seek a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process.

Ideal candidates will have strong attention to detail, the ability to manage multiple tasks in a remote environment, and comfort with digital tools.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Communication

Attention to detail

Digital tools

Job description

Next Stop Travel is a remote-based organization that provides structured planning and coordination services to a broad client base. We seek a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process.

Ideal candidates will have strong attention to detail, the ability to manage multiple tasks in a remote environment, and comfort with digital tools.