Remote Travel Concierge & Scheduling Coordinator

Next Stop Travel; Kansas City (MO); Remote; USD 32,000 - 52,000; Full time

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. We are seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process in a remote environment.

The role emphasizes attention to detail, the ability to manage multiple tasks, and clear communication across stages.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service experience

Coordination

Administrative support

Strong communication

Independent work

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. We are seeking a Customer Service Representative to assist with client requests, organize service arrangements, and support the coordination process in a remote environment.

The role emphasizes attention to detail, the ability to manage multiple tasks, and clear communication across stages.