Remote Travel Concierge & Client Coordinator

Next Stop Travel; Tulsa (OK); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and ongoing support

Performance-based compensation

Job summary

Next Stop Travel is a remote-based organization seeking a Customer Service Representative to assist clients, organize service arrangements, and support coordination in a structured remote setting.

You will manage inquiries via email, phone, and online platforms, identify client needs, coordinate schedules, submit reservations, and maintain accurate records, with onboarding and ongoing training provided.

Qualifications

• Experience in customer service or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently in a remote setting.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Communication

Organization

Remote work

Education

High school diploma or equivalent

Tools

CRM software

Scheduling tools

Email management

Job description

Next Stop Travel is a remote-based organization seeking a Customer Service Representative to assist clients, organize service arrangements, and support coordination in a structured remote setting.

You will manage inquiries via email, phone, and online platforms, identify client needs, coordinate schedules, submit reservations, and maintain accurate records, with onboarding and ongoing training provided.