Remote Travel Concierge & Client Coordination Specialist

Next Stop Travel; United States; Remote; USD 32,000 - 42,000; Full time

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative assists with client requests, coordinates service arrangements, and supports the overall coordination process in a remote environment.

Candidates should have strong organizational and communication skills, with experience in customer service or administrative roles.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative

Organizational skills

Communication

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative assists with client requests, coordinates service arrangements, and supports the overall coordination process in a remote environment.

Candidates should have strong organizational and communication skills, with experience in customer service or administrative roles.