Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Walnut Creek (CA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and industry-related discounts

Supportive team culture with ongoing training

Job summary

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients at every stage of their travel journey. In this role, you will assist with luxury and leisure travel bookings, ensuring all client needs are met with professionalism and care.

The successful candidate will have excellent communication skills, customer service experience, and a proactive approach to managing client requests. Join a supportive and growth-oriented team in a 100% remote work environment.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience preferred in travel or hospitality.
• Strong organizational skills and attention to detail.

Responsibilities

• Respond promptly to client inquiries via phone and email.
• Assist with luxury and leisure travel bookings including changes.
• Provide accurate information regarding destinations and policies.
• Confirm itineraries to ensure accuracy and client satisfaction.
• Follow up with clients to ensure a positive experience.

Skills

Excellent verbal and written communication skills

Customer service experience (travel, hospitality, or service-related experience preferred)

Strong organizational skills and attention to detail

Comfortable using technology and learning new systems and booking platforms

Reliable, proactive, and able to manage multiple client requests efficiently

Genuine interest in travel and helping clients plan memorable experiences

Job description

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients at every stage of their travel journey. In this role, you will assist with luxury and leisure travel bookings, ensuring all client needs are met with professionalism and care.

The successful candidate will have excellent communication skills, customer service experience, and a proactive approach to managing client requests. Join a supportive and growth-oriented team in a 100% remote work environment.