Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Dallas (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Professional growth opportunities

Travel perks and industry-related discounts

Supportive team culture with training

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. In this client-facing role, you will respond to inquiries, assist with bookings, and ensure a personalized experience.

The ideal candidate will have excellent communication skills, customer service experience, and a genuine interest in travel. Enjoy the benefits of a 100% remote work environment and opportunities for professional growth within our supportive team culture.

Qualifications

• Excellent communication skills in verbal and written form.
• Experience in customer service, preferably in travel or hospitality.
• Strong organizational skills with attention to detail.
• Comfortable with technology and learning new booking systems.
• Proactive attitude and ability to manage multiple client requests.
• Interest in travel and enhancing client experiences.

Responsibilities

• Respond to client inquiries via phone, email, and messaging.
• Assist with travel bookings and changes.
• Provide accurate information on destinations and agency policies.
• Coordinate booking details to ensure client satisfaction.
• Follow up with clients pre- and post-travel.
• Document interactions and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. In this client-facing role, you will respond to inquiries, assist with bookings, and ensure a personalized experience.

The ideal candidate will have excellent communication skills, customer service experience, and a genuine interest in travel. Enjoy the benefits of a 100% remote work environment and opportunities for professional growth within our supportive team culture.