Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Saint Charles (MO); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Travel perks and industry-related discounts

Supportive team culture with ongoing training

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journeys. In this role, you will be the primary contact for clients, assisting with bookings, inquiries, and ensuring a seamless experience. Ideal candidates should be detail-oriented and service-driven, with a passion for travel.

The position offers a 100% remote work environment along with opportunities for professional growth, travel perks, and a supportive team culture.

Qualifications

• Excellent verbal and written communication skills are essential.
• Previous customer service experience is preferred.
• Attention to detail and strong organizational skills are necessary.

Responsibilities

• Respond promptly to client inquiries via various channels.
• Assist with luxury travel bookings and changes.
• Provide accurate information regarding destinations and travel requirements.
• Confirm itineraries to ensure client satisfaction.
• Follow up with clients before and after travel.
• Maintain accurate documentation.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills and attention to detail

Comfortable using technology and learning new systems

Reliable and proactive

Genuine interest in travel

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journeys. In this role, you will be the primary contact for clients, assisting with bookings, inquiries, and ensuring a seamless experience. Ideal candidates should be detail-oriented and service-driven, with a passion for travel.

The position offers a 100% remote work environment along with opportunities for professional growth, travel perks, and a supportive team culture.