Remote Travel Concierge | Client Care & Bookings

Excitingtravelnow; Las Vegas (NV); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Job summary

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients through planning and enjoying their trips. You will handle travel arrangements, answer questions, manage updates, and resolve issues with professionalism and care.

Based in Illinois but offering remote work, the role emphasizes personalized, high-quality service to travelers nationwide. Join a team committed to creating memorable journeys and seamless experiences for every client.

Qualifications

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

Skills

Communication skills

Customer service

Attention to detail

Tech-savviness

Passion for travel

Tools

Booking tools

Job description

Exciting Travel Now Travel Agency USA is seeking a Remote Travel Client Care Specialist to guide clients through planning and enjoying their trips. You will handle travel arrangements, answer questions, manage updates, and resolve issues with professionalism and care.

Based in Illinois but offering remote work, the role emphasizes personalized, high-quality service to travelers nationwide. Join a team committed to creating memorable journeys and seamless experiences for every client.