Remote Travel Concierge — Client Care & Booking Expert

Excitingtravelnow; Eugene (OR); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote work flexibility

Travel discounts

Ongoing training and support

Job summary

Exciting Travel Now is seeking a Remote Travel Client Care Specialist to guide clients from planning through return home, delivering a seamless, stress-free service. You will handle inquiries across email, phone, and chat, assist with bookings, changes, and documentation, and share destination information.

Remote work offers flexible hours, exclusive travel perks, ongoing training, and a supportive team. Join a passionate travel-focused company that aims to create memorable journeys for clients

Qualifications

• Experience in customer service, preferably in travel, tourism, or hospitality.
• Strong communication skills and attention to detail.
• Comfort learning new booking systems and tools quickly.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging).
• Support clients with bookings, modifications, cancellations, and special requests.
• Provide up-to-date information on destinations, documents, and agency processes.

Skills

Communication skills

Customer service

Travel knowledge

Tech-savvy

Tools

Booking tools

CRM systems

Job description

Exciting Travel Now is seeking a Remote Travel Client Care Specialist to guide clients from planning through return home, delivering a seamless, stress-free service. You will handle inquiries across email, phone, and chat, assist with bookings, changes, and documentation, and share destination information.

Remote work offers flexible hours, exclusive travel perks, ongoing training, and a supportive team. Join a passionate travel-focused company that aims to create memorable journeys for clients