Remote Travel Concierge: Bookings, Support & Perks

Inspired; Pueblo (CO); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. This role involves responding to inquiries, processing bookings, and ensuring client satisfaction. The ideal candidate should have excellent communication skills and a strong customer service background, preferably in travel or hospitality. This position is 100% remote with flexible scheduling, offering travel perks and growth opportunities within the agency.

Qualifications

• Excellent verbal and written communication skills are essential.
• Preferred experience in travel or hospitality customer service.
• Must be organized, dependable, and proactive.

Responsibilities

• Respond promptly to client inquiries via various communication channels.
• Assist clients with travel bookings, changes, and cancellations.
• Follow up with clients to confirm trip details and satisfaction.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with high attention to detail

Comfortable with technology

Job description

A travel agency is seeking a Travel Customer Representative to assist clients throughout their travel journey. This role involves responding to inquiries, processing bookings, and ensuring client satisfaction. The ideal candidate should have excellent communication skills and a strong customer service background, preferably in travel or hospitality. This position is 100% remote with flexible scheduling, offering travel perks and growth opportunities within the agency.