Remote Travel Concierge: Bookings, Support & Perks

Inspired; Milwaukee (WI); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing accurate travel information. The ideal candidate will have excellent communication skills and customer service experience, preferably in travel or hospitality. This role offers remote work, flexible scheduling, and opportunities for growth within the agency, along with travel perks and exclusive discounts.

Qualifications

• Strong communication skills are essential for effectively assisting clients.
• Previous customer service experience in the travel or hospitality industry preferred.
• Ability to manage multiple tasks while maintaining attention to detail.

Responsibilities

• Respond promptly to client inquiries via various platforms.
• Assist with bookings, changes, and cancellations.
• Provide accurate information about travel documents and policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing accurate travel information. The ideal candidate will have excellent communication skills and customer service experience, preferably in travel or hospitality. This role offers remote work, flexible scheduling, and opportunities for growth within the agency, along with travel perks and exclusive discounts.