Remote Travel Concierge: Bookings, Support & Perks

Inspired; Madison (WI); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

A leading travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and resolving issues. Ideal candidates will have strong communication skills and customer service experience, ideally in travel or hospitality. This position is 100% remote with flexible scheduling and offers travel perks, opportunities for growth, and a supportive team environment.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A leading travel agency is looking for a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and resolving issues. Ideal candidates will have strong communication skills and customer service experience, ideally in travel or hospitality. This position is 100% remote with flexible scheduling and offers travel perks, opportunities for growth, and a supportive team environment.