Remote Travel Concierge & Booking Specialist

Hallford Travels; St. Louis (MO); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote work

Training & resources

Support from travel team

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Support Specialist to assist clients with travel planning, answer questions, and coordinate bookings. You will work with cruises, hotels, tours, and vacation packages, delivering friendly, professional service from a remote location.

The role emphasizes strong communication, independence in a remote environment, and attention to detail. Training and ongoing support from a travel team are provided, with supplier discounts when available.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.
• Organized with strong attention to detail.
• Positive and professional communication style.
• Previous customer service or travel experience is helpful but not required.

Responsibilities

• Providing customer support for clients planning travel.
• Assisting with coordinating travel options including cruises, hotels, tours, and vacation packages.
• Responding to client inquiries and providing helpful travel information.
• Communicating with travel suppliers to confirm reservations and details.
• Maintaining accurate records of client interactions and bookings.
• Staying informed on travel promotions, destination updates, and supplier information.
• Supporting clients before and after travel when needed.

Skills

Strong communication

Customer service

Independent work (remote)

Email & online platforms

Attention to detail

Professional communication

Job description

Hallford Travels is seeking a Remote Travel Support Specialist to assist clients with travel planning, answer questions, and coordinate bookings. You will work with cruises, hotels, tours, and vacation packages, delivering friendly, professional service from a remote location.

The role emphasizes strong communication, independence in a remote environment, and attention to detail. Training and ongoing support from a travel team are provided, with supplier discounts when available.