Remote Travel Concierge & Planner

Hallford Travels; Columbus (OH); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Remote work opportunity

Travel training resources

Support from travel team

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Travel Support Specialist to assist clients with travel planning, bookings, and inquiries. You will engage customers, coordinate options, and provide guidance throughout the planning process from a remote location.

The role emphasizes strong communication, reliability, and organizational skills, with opportunities to access travel industry resources and discounts as available.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently in a remote environment.
• Organized with strong attention to detail.
• Comfortable using email and online platforms.
• Previous customer service or travel experience is helpful but not required.

Responsibilities

• Providing customer support for clients planning travel.
• Assisting with coordinating travel options including cruises, hotels, tours, and vacation packages.
• Responding to client inquiries and providing helpful travel information.
• Communicating with travel suppliers to confirm reservations and details.
• Maintaining accurate records of client interactions and bookings.
• Staying informed on travel promotions, destination updates, and supplier information.
• Supporting clients before and after travel when needed.

Skills

Strong communication

Customer service

Remote work

Attention to detail

Organized

Professional communication

Email proficiency

Job description

Hallford Travels is seeking a Remote Travel Support Specialist to assist clients with travel planning, bookings, and inquiries. You will engage customers, coordinate options, and provide guidance throughout the planning process from a remote location.

The role emphasizes strong communication, reliability, and organizational skills, with opportunities to access travel industry resources and discounts as available.