Remote Travel Concierge & Booking Support

Hallford Travels; Kansas City (MO); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Remote work opportunity

Travel training access

Support from experienced team

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Support Specialist to assist clients with travel planning, coordinate bookings, and provide guidance throughout the process. This fully remote role emphasizes friendly, reliable customer service, strong communication, and the ability to work independently using email and online platforms.

You will stay informed on travel promotions, destinations, and supplier information, with access to travel training, industry resources, and ongoing support from an

Qualifications

• Strong communication and customer service skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.
• Organized with strong attention to detail.
• Positive and professional communication style.
• Previous customer service or travel experience is helpful but not required.

Responsibilities

• Providing customer support for clients planning travel.
• Assisting with coordinating travel options including cruises, hotels, tours, and vacation packages
• Responding to client inquiries and providing helpful travel information
• Communicating with travel suppliers to confirm reservations and details
• Maintaining accurate records of client interactions and bookings
• Staying informed on travel promotions, destination updates, and supplier information
• Supporting clients before and after travel when needed

Skills

Communication skills

Remote work

Email proficiency

Organization

Professional communication

Job description

Hallford Travels is seeking a Remote Travel Support Specialist to assist clients with travel planning, coordinate bookings, and provide guidance throughout the process. This fully remote role emphasizes friendly, reliable customer service, strong communication, and the ability to work independently using email and online platforms.

You will stay informed on travel promotions, destinations, and supplier information, with access to travel training, industry resources, and ongoing support from an