Remote Travel Concierge & Support Specialist

Hallford Travels; Amarillo (TX); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and

Support from an experienced travelteam

Job summary

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel planning, coordinate arrangements, and provide helpful service from a remote location.

You will respond to inquiries, research options including cruises, vacation packages, tours, and hotels, and stay informed on supplier updates and promotions.

Candidates with strong communication, independence, and a customer-focused mindset thrive in this role; experience in travel is helpful but not required.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Tech comfort

Organization

Professionalism

Job description

Hallford Travels is seeking a Remote Travel Customer Support Specialist to assist clients with travel planning, coordinate arrangements, and provide helpful service from a remote location.

You will respond to inquiries, research options including cruises, vacation packages, tours, and hotels, and stay informed on supplier updates and promotions.

Candidates with strong communication, independence, and a customer-focused mindset thrive in this role; experience in travel is helpful but not required.