Remote Travel Concierge & Support Specialist

Hallford Travels; Fort Lauderdale (FL); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Travel training and resources

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Support Specialist to assist clients with travel planning, coordinate bookings, and provide guidance throughout the process. The role emphasizes strong communication and exceptional service in a fully remote environment.

Ideal candidates enjoy helping people, are organized, and can manage multiple tasks via email and online platforms. Flexible scheduling and ongoing training are available, with access to supplier discounts when possible.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently in a remote environment.
• Comfortable using email and online platforms.
• Organized with strong attention to detail.
• Positive and professional communication style.

Responsibilities

• Providing customer support for clients planning travel.
• Assisting with coordinating travel options including cruises, hotels, tours, and vacation packages.
• Responding to client inquiries and providing helpful travel information.
• Communicating with travel suppliers to confirm reservations and details.
• Maintaining accurate records of client interactions and bookings.
• Staying informed on travel promotions, destination updates, and supplier information.
• Supporting clients before and after travel when needed.

Skills

Communication

Customer service

Remote work

Email proficiency

Detail oriented

Job description

Hallford Travels is seeking a Remote Travel Support Specialist to assist clients with travel planning, coordinate bookings, and provide guidance throughout the process. The role emphasizes strong communication and exceptional service in a fully remote environment.

Ideal candidates enjoy helping people, are organized, and can manage multiple tasks via email and online platforms. Flexible scheduling and ongoing training are available, with access to supplier discounts when possible.