Remote Travel Concierge & Booking Specialist

Excitingtravelnow; Baton Rouge (LA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work flexibility

Exclusive travel perks and discounts

Ongoing training and support

Job summary

Exciting Travel Now is hiring a Remote Travel Reservations Specialist. You will guide clients through planning to post-trip follow-up, ensuring a seamless travel experience with responses via email, phone, and messaging. Join a team offering flexible hours and access to exclusive travel perks.

Based in Illinois, the agency emphasizes personalized, high-quality service and ongoing training to support professional growth in the travel industry.

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Strong communication and organizational skills.
• Ability to learn new booking tools quickly.
• Detail-oriented with a proactive mindset.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Assist clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information about destinations, docs, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address client concerns with empathy and efficiency to ensure satisfaction.
• Support remote work with flexible hours aligned to lifestyle.

Skills

Communication

Customer service

Travel knowledge

Attention to detail

Tech-savvy

Booking tools

Tools

Booking systems

Job description

Exciting Travel Now is hiring a Remote Travel Reservations Specialist. You will guide clients through planning to post-trip follow-up, ensuring a seamless travel experience with responses via email, phone, and messaging. Join a team offering flexible hours and access to exclusive travel perks.

Based in Illinois, the agency emphasizes personalized, high-quality service and ongoing training to support professional growth in the travel industry.