Remote Travel Concierge & Reservations Specialist

Excitingtravelnow; Spokane (WA); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Ongoing training and support

Job summary

Exciting Travel Now based in Illinois invites a Remote Travel Reservations Specialist to guide clients through every step of their journey, from planning to return. You will handle travel arrangements, answer questions, update bookings, and resolve challenges with professionalism and care.

This role offers remote work from anywhere with flexible hours, access to exclusive travel perks and discounts, and ongoing training from a dedicated team to support your growth in the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service in travel, tourism, or hospitality.
• Very high attention to detail and strong organizational habits.
• Tech-savvy with ability to learn new booking systems quickly.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Support bookings with modifications, cancellations, and special requests.
• Provide current information on destinations, documents, and processes.
• Follow up to confirm plans and gather post-trip feedback.
• Resolve concerns with empathy and efficiency.
• Work remotely with flexible hours.
• Access exclusive travel perks and discounts.
• Receive ongoing training and support from a dedicated team.
• Be part of a community focused on building dreams and memories.

Skills

Excellent communication

Customer service travel/hospitality

Attention to detail

Tech-savvy

Enthusiasm for travel

Tools

Booking systems/tools

Job description

Exciting Travel Now based in Illinois invites a Remote Travel Reservations Specialist to guide clients through every step of their journey, from planning to return. You will handle travel arrangements, answer questions, update bookings, and resolve challenges with professionalism and care.

This role offers remote work from anywhere with flexible hours, access to exclusive travel perks and discounts, and ongoing training from a dedicated team to support your growth in the travel industry.