Remote Travel Care & Planning Specialist

Excitingtravelnow; Salina (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Training & mentorship

Remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support. You will be the primary contact for inquiries and help ensure smooth itineraries.

This role offers a flexible remote work environment, ongoing mentorship, and advancement opportunities within the organization, with training and tools provided to help you excel in travel services.

Qualifications

• Strong customer service and relationship‑building skills.
• Detail‑oriented with strong follow‑through.
• Self‑directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel‑related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow‑up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship building

Detail oriented

Remote work

Sales support experience

Admin support

Learning new systems

Interest in travel

Tools

CRM software

Online platforms

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support. You will be the primary contact for inquiries and help ensure smooth itineraries.

This role offers a flexible remote work environment, ongoing mentorship, and advancement opportunities within the organization, with training and tools provided to help you excel in travel services.