Remote Travel Care & Planning Coordinator

Excitingtravelnow; Silver City (NM); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Training program

Remote work

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through the planning process with attentive support. You will be the primary contact for inquiries and assist with itinerary updates.

This remote role emphasizes training, mentorship, and opportunities for advancement within the organization. Experience in customer service is preferred; travel interest is a plus.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as the primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship building

Detail oriented

Remote work

Administrative support

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through the planning process with attentive support. You will be the primary contact for inquiries and assist with itinerary updates.

This remote role emphasizes training, mentorship, and opportunities for advancement within the organization. Experience in customer service is preferred; travel interest is a plus.