Remote Travel Care & Planning Coordinator

Excitingtravelnow; Pittsburg (KS); On-site; USD 40,000 - 55,000; Full time

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator who will guide travelers through planning and provide attentive, professional support. You will serve as the main contact for travel inquiries, coordinate itineraries, and maintain clear communication with clients throughout the journey.

Remote-friendly role offering training, mentorship, and opportunities to advance within the organization. Ideal candidates are customer-service driven, detail-oriented, and eager to learn new systems in a

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship-building

Detail-oriented

Remote work

Sales support

Administration

Learning new systems

Travel interest

Job description

Excitingtravelnow is seeking a Customer Care Coordinator who will guide travelers through planning and provide attentive, professional support. You will serve as the main contact for travel inquiries, coordinate itineraries, and maintain clear communication with clients throughout the journey.

Remote-friendly role offering training, mentorship, and opportunities to advance within the organization. Ideal candidates are customer-service driven, detail-oriented, and eager to learn new systems in a