Remote Travel Care Coordinator: Planning & Support

Excitingtravelnow; Arkadelphia (AR); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training & mentorship

Flexible remote work

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive support. You will respond to inquiries, coordinate itineraries, and monitor client needs before, during, and after trips.

You will operate in a flexible remote environment, receive ongoing mentorship and training, and have opportunities for advancement within the organization. Prior customer service or sales support experience is valued.

Qualifications

• Customer service and relationship-building skills are required.
• Detail-oriented with strong follow-through.
• Able to work remotely and be self-directed.
• Experience in customer service or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship building

Attention to detail

Remote work

Tech-savvy

Travel interest

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive support. You will respond to inquiries, coordinate itineraries, and monitor client needs before, during, and after trips.

You will operate in a flexible remote environment, receive ongoing mentorship and training, and have opportunities for advancement within the organization. Prior customer service or sales support experience is valued.