Remote Travel Care Coordinator

Excitingtravelnow; Rochester (NH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work environment

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to deliver excellent service and guide travelers through the planning process. You will be the primary contact for inquiries, help coordinate itineraries, and ensure clients receive attentive, professional support.

This role offers a flexible remote work environment, ongoing mentorship, and opportunities to advance within the organization as you build strong relationships with travelers and internal teams.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship-building

Detail-oriented

Remote work

Sales support

Administration

Learning new systems

Travel interest

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to deliver excellent service and guide travelers through the planning process. You will be the primary contact for inquiries, help coordinate itineraries, and ensure clients receive attentive, professional support.

This role offers a flexible remote work environment, ongoing mentorship, and opportunities to advance within the organization as you build strong relationships with travelers and internal teams.