Remote Travel Care & Planning Coordinator

Excitingtravelnow; Bartow (FL); Remote; USD 52,000 - 62,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator for travel services. You will guide travelers through planning, respond to inquiries, and coordinate itineraries with a focus on attentive, professional support.

The role emphasizes remote work flexibility, strong customer relations, and the ability to manage travel details before, during, and after trips. Training and ongoing mentorship accompany this position.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Skills

Customer service

Relationship building

Detail-oriented

Follow-through

Self-directed

Remote work

Sales support

Administration

Learning new systems

Travel interest

Job description

Excitingtravelnow is seeking a Customer Care Coordinator for travel services. You will guide travelers through planning, respond to inquiries, and coordinate itineraries with a focus on attentive, professional support.

The role emphasizes remote work flexibility, strong customer relations, and the ability to manage travel details before, during, and after trips. Training and ongoing mentorship accompany this position.