Remote Travel Care & Planning Specialist

Excitingtravelnow; Silver (TX); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Training, tools, and ongoing mentoring

Flexible remote work environment

Advancement opportunities within thed

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and deliver attentive, professional support. You will be the main contact for inquiries, help with itineraries, and ensure seamless communication before, during, and after trips.

The role emphasizes remote work, strong customer service, and growth within the organization as part of a service-focused team culture.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Skills

Customer service

Relationship-building

Remote work

Detail-oriented

Sales support

Administration

Tools

CRM systems

MS Office

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and deliver attentive, professional support. You will be the main contact for inquiries, help with itineraries, and ensure seamless communication before, during, and after trips.

The role emphasizes remote work, strong customer service, and growth within the organization as part of a service-focused team culture.