Remote Travel Care Coordinator

Excitingtravelnow; Trinidad (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning, deliver attentive support, and build strong client relationships. You will respond to inquiries, assist with itinerary updates, and ensure a smooth travel experience.

This remote role offers flexible work, ongoing training, mentorship, and opportunities for advancement within the organization. Candidates should be self-directed, detail-oriented, and comfortable working remotely.

Qualifications

• Experience in customer service, sales support, or administration preferred.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Skills

Customer service

Relationship-building

Remote work

Communication

Multitasking

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning, deliver attentive support, and build strong client relationships. You will respond to inquiries, assist with itinerary updates, and ensure a smooth travel experience.

This remote role offers flexible work, ongoing training, mentorship, and opportunities for advancement within the organization. Candidates should be self-directed, detail-oriented, and comfortable working remotely.