Remote Travel Care Coordinator

Excitingtravelnow; Roseburg (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Training and tools

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is looking for a Customer Care Coordinator to assist clients with travel planning while providing superior customer service. In this role, you will serve as the primary contact for inquiries and ensure pleasing experiences for travelers.

The ideal candidate will demonstrate exceptional customer service skills and be detail-oriented, comfortable working remotely, and interested in travel. This position offers training, mentorship, and opportunities for advancement within the company.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service or sales support preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Detail-oriented

Self-directed

Learning new systems

Job description

Excitingtravelnow is looking for a Customer Care Coordinator to assist clients with travel planning while providing superior customer service. In this role, you will serve as the primary contact for inquiries and ensure pleasing experiences for travelers.

The ideal candidate will demonstrate exceptional customer service skills and be detail-oriented, comfortable working remotely, and interested in travel. This position offers training, mentorship, and opportunities for advancement within the company.