Remote Travel Care Coordinator

Excitingtravelnow; Aurora (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is hiring a Customer Care Coordinator to deliver excellent service and build positive client relationships in a remote work environment. You will guide travelers through their planning process and provide professional support throughout.

The ideal candidate should have strong customer service skills, attention to detail, and a self-directed nature. It’s a great opportunity for those who love travel and want to grow within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service skills

Relationship-building skills

Detail-oriented

Self-directed

Job description

Excitingtravelnow is hiring a Customer Care Coordinator to deliver excellent service and build positive client relationships in a remote work environment. You will guide travelers through their planning process and provide professional support throughout.

The ideal candidate should have strong customer service skills, attention to detail, and a self-directed nature. It’s a great opportunity for those who love travel and want to grow within the organization.