Remote Travel Care Coordinator

Excitingtravelnow; Sandusky (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Training & mentorship

Remote-friendly work environment

Advancement opportunities

Job summary

Excitingtravelnow seeks a Customer Care Coordinator to guide travelers through planning, provide attentive support, and maintain strong client relationships from initiation through completion.

This remote-friendly role emphasizes flexible scheduling, with options for working from home while serving clients. Ideal candidates bring customer service experience, a detail-oriented mindset, and an interest in travel or tourism.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service

Relationship-building

Detail-oriented

Self-directed

Sales support

Administration

Learning new systems

Travel interest

Job description

Excitingtravelnow seeks a Customer Care Coordinator to guide travelers through planning, provide attentive support, and maintain strong client relationships from initiation through completion.

This remote-friendly role emphasizes flexible scheduling, with options for working from home while serving clients. Ideal candidates bring customer service experience, a detail-oriented mindset, and an interest in travel or tourism.